Bet safely and securely, on sports, live betting, horse racing, and Vegas-style casino games

Help

Rules

24/7 Support · EN / ES

casino RULES

Open a topic to review its rules. Sections stay collapsed so you can find what matters without scrolling through long text.

BEFORE YOU BET

Four checks prevent most racebook issues.

Confirm the track and race

Use the program number

Check the official post time

Review scratches and entries

BETTING GUIDELINES

SPECIFIC RULES

Check out our Casino Betting Rules to learn everything you need to know about the betting process, accepted practices, and the regulations that make sure our platform remains a fair and fun place to play. Please read this disclaimer carefully and make sure that you fully understand it before agreeing and being bound by it.

General
  • Gaming is NOT ALLOWED in some countries. Please check your local laws before playing here.
  • Gaming under the age of 18 is not allowed.
  • In the interest of fair casino play, considering that any wager at our casino can return sizeable winning, players must comply with the following rules, and terms & conditions
  • We reserve the right to modify or terminate the Service or elements of the Service at any time,
  • without notice, and we will not be liable to you as a result of any such action. If any part of this Agreement shall be deemed unlawful, void or for any reason unenforceable, then
  • that provision shall be deemed to be severable from the rest of this Agreement and shall not affect the
  • validity and enforceability of any of the remaining provisions of this Agreement. In such cases, the part
  • deemed invalid or unenforceable shall be construed in a manner consistent with applicable law to reflect,
  • as closely as possible, the original intent of the parties. No waiver by us of any terms of this Agreement shall be construed as a waiver of any preceding or
  • succeeding breach of any terms of this Agreement. Unless otherwise expressly stated, nothing in this Agreement shall create or confer any rights or any
  • other benefits to third parties. Nothing in this Agreement shall be construed as creating any agency, partnership, or any other form
  • of joint enterprise between you and us. This Agreement contains the entire agreement between you and us relating to the Service. You
  • confirm that, in agreeing to accept this Agreement, you have not relied on any representation save
  • insofar as the same has expressly been made a representation in this Agreement. We reserve the right to transfer, assign, sublicense, or pledge this Agreement, in whole or in part, to
  • any person without notice and you will be deemed to consent to such assignment. You may not transfer, assign, sublicense, or pledge in any manner whatsoever any of your rights or
  • obligations under this Agreement. In this Agreement, “you’ or “your” or “user” means any person who uses the Service or the Software
  • under this Agreement. Unless otherwise stated, “we”, “us” or “our” refers collectively to the Company and
  • its subsidiaries, affiliates, directors, officers, employees, agents and contractors.
Live Dealer Casino General Rules
  • After clicking on your selected action, WE WILL NOT BE ABLE TO GO BACK AND CHANGE SUCH A DECISION UNDER ANY CIRCUMSTANCE. Failure to choose an action (hit, stand, double, split, surrender, call) in the allotted time, will result in a stand (blackjack) or fold (poker)
  • During the fanning/shuffling process, if a player places a wager and then leaves the table before the start of the hand, the player’s bet will be canceled. If a player leaves his seat or loses connection after a game has begun, the game will continue. A basic strategy will be used in Blackjack tables according to the chart in that section.
  • After a shuffle is completed, all decks will be cut at 25% and the yellow cut card will be placed at a depth of approximately 75% of the shoe in Baccarat, and 50% of the shoe in Blackjack.
  • If the yellow card is the first card in the shoe to start a new hand, one last hand will be dealt. If the yellow card comes out during the hand, that hand will be the final hand played and the shoe will be deemed complete and a new shuffle will be done.
  • Dealers change tables on a rotating basis approximately every 30 minutes. One card is burned according to the following guidelines: after a shuffle and on each dealer change. A temporary dealer change (restroom break) will not have any cards burned. If a dealer change occurs immediately after a shuffle, only one card will be burned, not two. Burning cards is done to protect the casino; therefore, if a card is not burned, this will not result in the cancellation of the hand or the bets being returned.
  • If it is necessary to temporarily close a table, any unplayed hands will be canceled.
  • If a bad scan occurs, the hand will be canceled. if two cards come out of the shoe at the same time and the wrong card is scanned; or if a card is scanned in a different order from how it would have come out of the shoe.
  • If the system disconnects a player from an ongoing game, a manual return will be applied to the player’s balance.
  • Players may only play one hand at a time.
  • Multiple hands cannot be played by the same player concurrently unless otherwise indicated.
  • Baccarat and Blackjack use an 8-deck shoe. Poker is dealt with one deck.
  • Bets must be placed before the betting period ends and the croupier announces “No more bets”
  • If a card falls off the table, the supervisor will replace it in its proper position.
Payout

To ensure that the performance of this computer is truly random, a Random Number Generator
(RNG) is needed. The Casino uses the trusted MD5 RNG, which has been tested to provide 100%
absolute random results. The system has been tested by running millions of rounds and examining their
results. We also conduct periodic testing to ensure the integrity of the system.

Prohibited Uses of the Site and Service
  • Illegal Funds and Unlawful Activities: You declare that the source of funds used by you for gambling
    on the Site is not illegal and that you will not use the Service in any way as a money transfer system. You will not use the Service for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you (in particular, the laws of Gibraltar). If the Company has a suspicion that you may be engaging in or have engaged in fraudulent, unlawful, or improper activity – including, without limitation, money laundering activities, or conduct otherwise in violation of this Agreement, your access to the Service may be terminated immediately and/or your account blocked. If your account is terminated or blocked in such circumstances, the Company is under no obligation to refund you any funds that may be in your account. In addition to terminating your access to the Service and/or blocking your account, the Company reserves the right to prevent you from accessing any of the Company’s other websites or servers or accessing any other services offered by the Company.
  • Circumvention: We have developed and employed sophisticated proprietary technology intended to
    seek out and identify users making fraudulent or unlawful use of the Service or Software. You shall not
    break in, access, or attempt to break in or access or otherwise circumvent the Company’s security
    measures, nor may you interfere in any way with the Services or attempt to make any changes to the
    Software and/or graphics. If the Company has a suspicion that you have attempted to or may be
    attempting to break in, access, or otherwise circumvent the Company’s security measures or the
    Software, the Company may terminate your access to the Service immediately and/or have your account blocked, and the Company shall be entitled to inform relevant authorities.
  • Under no circumstances shall the Company be liable for any loss whatsoever sustained as a result of the unlawful or otherwise prohibited activity or conduct of any person using the Service or the Software.
  • Artificial Intelligence – Robots: You are not allowed to use any software program endowed with
    artificial intelligence, such as a robot, to assist you in your use of the Service. We constantly review the
    use of the Service to detect the use of such aforementioned software and if we deem it has been used
    we reserve the right to take any action we see fit, including immediately blocking access to the Service to the offending user, terminating such user’s account and seizing all monies held in such account.
Underage Gambling

Our Casino is not designed to attract children and we aggressively discourage and track minors who
attempt to play at our Casino. Underage gambling is not a harmless activity and it may begin when adults take children along to visit a Casino or give them the “gift” of a lottery ticket. If young people have access to a computer with casino software, we encourage you to:

  • Install child protection software.
  • Do Not leave children unattended near your computer when your casino software is running.
  • Password- Protect your casino program.
  • Not allow persons under 18 to participate in any gambling activity.
  • Keep your Username, and Password out of the reach of children.
  • Educate your children about the legality and the potential damage of underage gambling.
  • Unfortunately, no system is foolproof. Some young people may escape our detection. If you know a
    person under the age of 18 who is registered with the Casino, please immediately notify our Agent
    department.
Language Discrepancies

In case of any discrepancy between the meanings of any translated versions of this Agreement, the
meaning of the English Language version shall prevail.

Web Site Information

As part of the website’s operation and for our statistical analysis of website traffic, our website
automatically logs Internet IP addresses accessing our site. We DO NOT log any E-mail Addresses of
website visitors.

Privacy Statement

The websites Casino and its subsidiaries are committed to respecting and protecting your privacy.
The following statement discloses the information gathered by the Casino.

Security

We use the best available methods to ensure that your information remains safe with us. All
information is transferred using encryption technologies and once stored on our servers, it is maintained
safe using the latest Firewall technologies available today. Both our website and software use all
available means to maintain data accuracy and privacy and to protect your data from being misused
and/or lost. If you have any other questions or concerns regarding data privacy and security please do
not hesitate to contact our Customer Support Team at any time, 24 hours a day, 7 days a week. Our
Customer Service representatives will be more than happy to assist you.

Your Representations and Undertakings/You confirm and agree that:
  • You are at least 18 years old, or the age of legal consent for engaging in gambling activities under the laws of any jurisdiction that applies to you, whichever is greater.
  • All the details contained in your Registration Form as submitted or any details are given when depositing the Service are true, correct, and complete. You will promptly notify us of any changes to those details. Should any of the information that you provide to us be untrue, inaccurate, or otherwise incomplete, we reserve the right to terminate your account immediately and/or prevent you from using the Service, in addition to any other action that we may choose to take.
  • Your casino account is for your personal use only. You shall not allow any third party to use your account, password, or identity to access or use the Service or the Software. You will not reveal your username or password to any person or use any other person’s account, password, identity, or means of payment to access or use the Service or the Software.
  • You shall not allow any person under the age specified in 5 above any form of access to the Service or Software. We take no responsibility for any third-party access to your account and under no circumstances shall the Company be liable for any losses incurred by you as a result of misuse of your password by any person or for any unauthorized access to your account.
  • You have verified and determined that your use of the Service does not violate any laws or regulations of any jurisdiction that applies to you.
  • You fully understand the methods, rules, and procedures of the Service and Internet gambling in general and your use of the Service and Software will be made exclusively in accordance with this Agreement and the Rules.
  • You will not commit any acts or display any conduct that damages the reputation of the Company.
  • You are fully aware that there is a risk of losing money when gambling utilizing the Service and that you are fully responsible for any such loss. You agree that your use of the Service is at your sole risk.
Obligations of the Company
  • The Company has no obligation to check whether users are using the Service by this Agreement or the Rules, as updated from time to time.
  • The Company may, at its sole discretion, decide to take appropriate action against any person it suspects of engaging in any unlawful behavior or otherwise violating the terms of this Agreement but is under no obligation to do so.
Chat Feature
  • The Company reserves the right to review the Chat facility about any game on the Site and to keep a
    record of all statements made on such facility. If you use the Chat facility on the Site you shall be bound
    by the following rules:
  • Users shall not make statements that are sexually explicit or grossly offensive, including expressions
    of bigotry, racism, hatred, or profanity.
  • Users shall not make statements that are abusive, defamatory or harassing, or insulting to other users.
  • Users shall not make statements that advertise or promote any other Online entities.
  • Users shall not make statements that are disparaging of the Company or the Site or any other
    Internet site connected to the Company.
  • In the event of your breaching any of the above rules, the Company shall have the right to
    immediately terminate your membership. Upon such termination, the Company shall refund to you any funds which may be in your account over and above any amount which may be owing to the Company at such time (if any).
Indemnity

You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents,
contractors, and suppliers, harmless immediately on demand, from and against all claims, liabilities,
damages, losses, costs, and expenses, including legal fees, arising out of any breach of this Agreement
by you, and any other liabilities arising out of your use of the Service or Software, or use by any other
person accessing the Service or Software using your user identification, whether or not with your
authorization.

Limitations of Liability
  • You agree that you are free to choose whether to use the Service and do so at your discretion and
    risk.
  • We shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever
    arising from or in any way connected with your use of the Software or the Service, whether direct or
    indirect, including, without limitation, damage for loss of business, loss of profits, business interruption,
    loss of business information, or any other pecuniary or consequential loss (even where we have been
    notified by you of the possibility of such loss or damage).
  • We shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever
    arising from or in any way connected with your use, of any link contained on the Site. We are not
    responsible for the content of any linked sites.
  • You confirm that we shall not be liable to you or any third party for any modification to, suspension of,
    or discontinuance of the Software or the Service.
Terminate account

We may terminate your account (including your username and password) without notice if for any
reason we decide to discontinue to provide the Service, (ii) we believe that you have breached any of the
terms of this Agreement, (iii) your use of the Service has been in any way improper or breaches the spirit
of this Agreement, or (iv) for any other reason we see fit. The Company reserves the right to retain any
funds remaining in the account upon such termination.

NO WARRANTY
  • THE SERVICE AND THE SOFTWARE ARE PROVIDED “AS IS”. WE MAKE NO WARRANTY OR
    REPRESENTATION, WHETHER EXPRESS OR IMPLIED, ABOUT THE SATISFACTORY QUALITY,
    FITNESS FOR PURPOSE, COMPLETENESS, OR ACCURACY OF THE SERVICE OR THE
    SOFTWARE.
  • WE MAKE NO WARRANTY THAT THE SOFTWARE OR SERVICE WILL BE UNINTERRUPTED,
    TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE
    SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR BUGS OR
    REPRESENTS THE FULL FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS OR AS
    TO RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE
    SERVICE.
  • IN THE EVENT OF SYSTEMS OR COMMUNICATIONS ERRORS RELATING TO ACCOUNT
    SETTLEMENT OR OTHER ELEMENTS OF THE SERVICE, WE WILL NOT BE LIABLE TO YOU AS A
    RESULT OF ANY SUCH ERRORS AND WE RESERVE THE RIGHT TO VOID ALL GAMES IN
    QUESTION AND TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS.
  • THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY USERS’
    INTERNET SERVICE PROVIDER WITH WHOM USERS HAVE CONTRACTED TO GAIN ACCESS TO
    THE SERVER THAT HOSTS THE SITE.
SITE USER AGREEMENT
  • No one under the age of 18 may play on this Software or use this Service under any circumstances. We reserve the right to request proof of age at any stage to verify that minors are not using the Service. We may cancel a person’s account and exclude a person from using the Software or the Service if proof of age is not provided or if the Company suspects that a person using the Software or the Service is underage.
  • At all times, you may only have one account. You may not access the Software / or use the Service using another person’s account. Should you attempt to open more than one account, under your name or any other name, or should you attempt to use the Service using any other person’s account, we will be entitled to immediately close all your accounts and bar you from future using of the Service.
  • By using the Software or the Service you agree that you have read and understood the terms and conditions of this Agreement and you acknowledge that these terms and conditions shall apply to you.
  • If you do not agree to any of the provisions of this Agreement you should immediately stop using the Software and erase the Software from your computer. By clicking “I Agree”/”I Accept” at the end of the registration to our Software you are bound by the terms and conditions of this Agreement, including any rules and instructions detailed in the Software (the “Rules”), our “Cash Out Policy”, our “Responsible Gambling Policy” and our Privacy Policy all as updated from time to time. You are bound by this Agreement in any event if you use the Service or the Software, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.
  • We reserve the right to amend, modify, update, and change any of the terms of this Agreement at any time and will bring such changes to your attention by either email notification to the address you provided us on your Registration Form and/or by placing an update icon on the “Lobby” page accessible when you use the Software. Your continued use of the Service or the Software will be deemed to constitute your acceptance of the changes to this Agreement. We advise you to check for updates regularly.
  • The Company hereby grants you the non-exclusive, non-transferable right to use our software, including any software from the Site and all content derived from the software, including the copyright and all intellectual property rights therein (the “Software”), in connection with the Service in accordance with this Agreement.
  • The Service is made available for your personal use only. Any other use is strictly prohibited.

Support

We’re Here, 24/7.

Real humans, instant replies. Reach our team any time, day or night, in English or Spanish.

Live Now

Talk to a real human.

Our support team is online around the clock to help with banking, bonuses, account questions and everything in between.

Live chat

EN / ES speaking support staff are available to answer your questions.

Chat now

Email

We promise a quick and helpful response from our support team.
[email protected]

Chat now

Phone number

EN / ES speaking support staff are available to answer your questions.
1-877-482-6948

Chat now

About Us

Our entire customer service team have been developed to help you. Remember, we win when you win.

Chat now

Ready to play?

Your Account.
Your Action. Right Now.

Join Bookie.ag in under 60 seconds. Claim your $5,000 welcome bonus and get straight to the action.

Start now

✓ 60-second sign-up

✓ Crypto deposits

✓ FAST PAYOUTS

✓ 24/7 support